Policies
Still Have Questions?
Our team is here to help.
Whether you're exploring your first order or considering adding handcrafted memorials to your services, we'd love to discuss how Memorial For Paws can support your business.
What if the memorial is damaged during shipping?
If shipping damage occurs, contact us promptly with photos.
We'll work with you to determine the appropriate solution.
Do you accept cancellations?
Orders may be cancelled before production begins.
Once handmade production has started, cancellations become limited because significant artisan time has already been invested.
Please refer to our Refund Policy for complete details.
What happens if the customer wants changes?
Because every piece is handmade, we carefully review requests throughout production.
Minor adjustments may be possible depending on the stage of production.