Shipping Policy

At Memorial For Paws, every memorial piece is handcrafted specifically for each family's beloved pet.
Because we work through pet cemeteries, crematories, and aftercare providers rather than selling directly through this website, shipping arrangements are coordinated as part of each partner order.

Each memorial piece is custom-made after a partner confirms the order and submits the required pet photos and reference information.
•Production begins after order confirmation.
•Every piece is individually handcrafted.
•Quality inspection is completed before shipment.

Estimated turnaround depends on the complexity of each memorial piece.

Orders are shipped internationally from our production team to the destination agreed upon with the partner.
Shipping arrangements are confirmed for each order individually.
•Secure protective packaging is used for every shipment.
• Tracking information is provided when available.
•Delivery times may vary depending on customs clearance and local courier services.

For international shipments, customs procedures may affect delivery times.
Import duties or taxes, where applicable, are handled according to the agreed shipping arrangement for each partner order.

If a shipment is lost or arrives damaged, please contact us as soon as possible.
We will work with the shipping carrier and our production team to review the situation and determine an appropriate solution.

Depending on the partnership arrangement, orders may be shipped to:
• Pet cemeteries
•Pet crematories
• Aftercare providers
• Other approved partner locations
Direct-to-family delivery is available only when specifically arranged as part of a partner program.